FAQs

Is gold filled jewelry real gold?

The gold in 14k gold-filled is definitely real. There’s a thick layer of real, solid 14k gold on the outside of a brass core.  The 14k gold that’s on the outside of gold-filled is the same gold as you would get from a solid 14k piece.  

What is gold vermeil jewelry?

It is any piece of jewelry that consists of a 925 Sterling Silver base layer with solid gold electroplated on top. 

Is gold vermeil good quality?
If you're looking for the highest-quality, demi-fine jewelry, a vermeil collection with thick plating in 18k gold would be a good choice. 

 

What’s the difference between gold filled and gold plated?

A 14K gold filled piece is created by wrapping an actual thick layer of gold. 

A gold plated piece is created by dipping a specially prepared metal object into chemical solution. A chemical reaction then occurs so that a very thin layer of gold sticks to the surface of the metal, essentially wrapping the jewelry in gold. 

Are there any special precautions to take with caring for 14K gold filled jewelry?

Make sure that any jewelry cleaner you use is rated for use with 14K gold jewelry. Also follow the same precautions as you would for any 14K gold jewelry, like not wearing your jewelry in hot tubs or any other high chlorine environments.

Can I shower with 14K gold filled jewelry on?

Yes, you can. You can wash and shower with 14k gold filled jewelry on and it won’t tarnish.

Will my skin react or turn green from prolonged use of 14K gold filled?

No, since there is a solid layer of gold it is completely hypoallergenic. It is safe to wear for even the most sensitive skin.

Will my skin react or turn green from prolonged use of 18K gold plated or gold vermeil?

Not at all! All our pieces are made from high quality 925 Sterling Silver as a base and solid gold on top so they won't react on you.

Will your jewelry tarnish?

All our jewelry is made from the highest quality gold and silver. Are jewelry will not tarnish on your as long as they are cared for properly.

Can you do custom symbols and art?

Since all custom orders are done by hand using pre made stamps we cannot do more variations other than what is available.

What is your order processing time?

Our typical order processing time is 3-5 business days.

Will you charge duties and taxes?

  1. United States and Canada

Duties are included. Taxes are applied at check-out according to the state/province of the shipping address.

  1. Other international shipments

There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Prism and joy does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.